Wednesday, February 10, 2016

iCollege log in trouble

iCollege did an update last night which caused some problems with their security certificate being recognized in different Internet browsers. The problem manifests differently on different campus networks.

Here at Dunwoody, the student computers will not access iCollege in Firefox, but they will if you tell students to switch to Internet Explorer.

Strangely, the ref desk computers are just the oppostie.  iCollege won't pull up in IE, but works fine in FF.

On other campuses, neither of those browsers will work, but computers with Chrome will.

THIS IS A KNOWN ISSUE. OIT is communicating with the Blackboard folks to get a solution.  Until then, please tell students about the work-around.

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